Pro Marine Mechanics LLC: Comprehensive Service Agreement
Effective Date: July 1, 2025
This Service Agreement ("Agreement") outlines the terms and conditions governing all marine repair, maintenance, environmental waterway solutions, and related services ("Services") provided by Pro Marine Mechanics LLC ("Pro Marine Mechanics," "we," "us," or "our") to you, the client ("Client" or "you"), for any vessel ("Vessel") in South Florida. By requesting, scheduling, or authorizing any Services from Pro Marine Mechanics LLC, you expressly agree to be bound by the terms and conditions of this Agreement.
1. Definitions
Services: Any work performed by Pro Marine Mechanics LLC, including but not limited to diagnostics, repairs, maintenance, installations, surveys, environmental solutions (e.g., bubble curtains, Collec'thor services), and consultations.
Vessel: The boat, yacht, or marine craft on which Services are to be performed.
Work Order / Quote / Invoice: Any written or electronic document detailing the requested Services, estimated costs, parts, and agreed-upon terms for specific work.
2. Service Request & Authorization
2.1 Request for Services: Services can be requested via our website (promarinemechanics.com), phone, or in-person communication. 2.2 Quote & Authorization: * For most Services, a preliminary vessel survey or diagnostic may be required to generate a detailed quote. This may incur a separate, non-refundable fee as outlined in Section 3. * No Services will commence until Pro Marine Mechanics LLC receives explicit authorization from the Client, typically through written or verbal acceptance of a detailed quote or work order. 2.3 Additional Work: If, during the performance of Services, additional work is deemed necessary by Pro Marine Mechanics LLC, or if the Client requests additional Services outside the initial scope, these will require separate Client authorization and may result in additional charges and/or revisions to the estimated completion time.
3. Pricing, Payment & Deposits
3.1 Survey & Diagnostic Fees: Certain initial vessel surveys or specialized diagnostics may incur a non-refundable fee (e.g., $X or "as quoted"), payable upon scheduling or prior to the visit. This fee may be credited towards the approved repair work at the discretion of Pro Marine Mechanics LLC. 3.2 Deposits Required: A non-refundable deposit, typically 50% of the estimated total cost (including parts and labor), is generally required to secure your service booking and facilitate the procurement of necessary materials, especially for specialized or custom orders. This deposit will be applied towards your final invoice. 3.3 Final Payment: Full payment for all Services rendered, parts supplied, and any agreed-upon additional work is due immediately upon the completion of Services and vessel readiness for handover, pick-up, or delivery. For extensive projects, progress payments may be required as outlined in the specific Work Order. 3.4 Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), bank transfers, and certified checks. Personal checks may be accepted for established clients at our discretion. 3.5 Late Payments: Invoices not paid within 7 days of the completion date may be subject to a late payment fee of 1.5% per month on the outstanding balance, or the maximum amount permitted by Florida law. Unpaid balances may also lead to service suspension or, in accordance with applicable laws, a lien placed upon the Vessel.
4. Cancellation & Rescheduling
4.1 Appointment Notice: We require a minimum of 24 hours' notice for any cancellation or rescheduling of standard service appointments. 4.2 Late Cancellation/No-Show: Appointments canceled with less than 24 hours' notice, or missed appointments (no-shows) without prior communication, may incur a cancellation fee, typically equivalent to 1 hour of labor, to cover dispatch time and lost scheduling opportunity. 4.3 Project Deposits: Deposits paid for repair projects are generally non-refundable as they cover administrative costs, planning, and specific parts procurement. 4.4 Rescheduling: We will endeavor to accommodate rescheduling requests made within the specified notice period, subject to our availability.
5. Warranty Policy
5.1 Labor Warranty: Pro Marine Mechanics LLC provides a warranty on our labor for 30 days from the date of service completion, unless otherwise stated in writing on your invoice or work order. This warranty specifically covers defects in our workmanship related to the exact Services performed. 5.2 Parts Warranty: All new parts supplied and installed by Pro Marine Mechanics LLC are covered by the original manufacturer's warranty. We will assist Clients in processing warranty claims with the manufacturer where applicable. Used, reconditioned, or Client-supplied parts are installed without any warranty from Pro Marine Mechanics LLC. 5.3 Exclusions: This warranty does not cover: * Damage caused by Client misuse, abuse, neglect, accident, or improper operation. * Normal wear and tear. * Parts or Services not performed or explicitly approved by Pro Marine Mechanics LLC. * Damage caused by other unrelated system failures or pre-existing conditions. * Services performed as "temporary" or "band-aid" fixes explicitly agreed upon by the Client. 5.4 Claim Process: To initiate a warranty claim, Client must contact Pro Marine Mechanics LLC immediately. Unauthorized repairs by third parties will void this warranty.
6. Client Responsibilities & Vessel Conditions
6.1 Access: Client is responsible for ensuring safe, clear, and unhindered access to the Vessel at the agreed-upon location and time. 6.2 Vessel Readiness: Vessel must be ready for service; clear work areas, necessary keys/codes, and functional utilities (e.g., shore power) must be provided if required for the Service. 6.3 Personal Items: Client is responsible for removing all valuables and personal items from the Vessel before service begins. Pro Marine Mechanics LLC is not responsible for personal items left onboard. 6.4 Safety: For the safety of our technicians and your Vessel, Pro Marine Mechanics LLC reserves the right to pause or reschedule work if environmental conditions (e.g., severe weather) or unsafe Vessel conditions pose a risk.
7. Completion of Services & Customer Satisfaction
Pro Marine Mechanics LLC confirms that all work outlined in the final invoice, accepted quote, or other agreed-upon work order has been completed, including any additional services authorized. By accepting delivery of the Vessel or making final payment, the Client acknowledges that the work has been completed to their satisfaction and in accordance with the agreed-upon scope and our quality standards. Any post-completion concerns related to workmanship are subject to review under Section 5 (Warranty Policy).
8. Limitation of Liability & Disclaimer
8.1 Inherent Risks: Client acknowledges that marine repair and diagnostics involve inherent risks. Not all issues may be immediately apparent, and unforeseen complications may arise. 8.2 Limitation of Liability: To the maximum extent permitted by law, Pro Marine Mechanics LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from Client's access to or use of, or inability to use, the Services. Our total aggregate liability for any claim arising out of or relating to the Services is limited to the amount Client paid us for the specific Service in question. 8.3 Vessel Condition: Pro Marine Mechanics LLC is not responsible for pre-existing conditions of the Vessel, its components, or systems not explicitly part of the agreed-upon scope, nor for damage or malfunctions from such conditions. 8.4 Mooring & Insurance: Client is solely responsible for the security, mooring, and insurance of their Vessel while it is at any location during the service period. Pro Marine Mechanics LLC accepts no liability for loss or damage to the Vessel or its contents due to theft, fire, acts of nature, third-party actions, or other events not directly caused by our gross negligence or willful misconduct. 8.5 Force Majeure: We are not liable for delays or failures in performance due to causes beyond our reasonable control (e.g., acts of God, severe weather, strikes).
9. Privacy Policy
Pro Marine Mechanics LLC collects, uses, and protects your personal information as described in our full Privacy Policy, available at [Your Website Link to Privacy Policy Page]. We do not sell or rent your personal data to third parties.
10. Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising hereunder will first be attempted to be resolved through good faith negotiation between the parties.
11. Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.
12. Entire Agreement & Amendments
This Agreement, along with any accepted Work Order/Quote, constitutes the entire agreement between the Client and Pro Marine Mechanics LLC regarding the Services. This Agreement may only be amended in writing by Pro Marine Mechanics LLC.
13. Contact Information
For any questions regarding this Agreement or our Services, please contact us at: Pro Marine Mechanics LLC +1 (954) 459-1414 Alex@ProMarineMechanics.com 1524 S Dixie Hwy, Pompano Beach, FL 33060